OATSIH Continuous Quality Improvement Initiative (CQII)

The Continuous Quality Improvement Initiative (CQII) has been developed under the Service Development and Reporting Framework (SDRF).  Every OATSIH funded service has been offered funding once every three years to support quality improvement activities.  Although the guidelines for these projects are very broad, the funds are to be spent on examining how the service is operating rather than expanding service delivery. 

In March 2007, IFA was contracted to provide deliverables for CQII organisational reviews, plan development, implementation and ongoing reviews for OATSIH funded Aboriginal Torres Strait Islander health services. These include services in Adelaide, regional South Australia, New South Wales and Darwin.

The contract deliverables for each health service include an initial review of the organisation, assistance in the 3 year CQII plan and other action plans.  The process commences with an independent review, carried out by IFA who works with the organisation to identify areas for improvement.  IFA is then required to return to the organisation each year to work with them to evaluate the improvement process, and to plan for the coming year.