IFA Services
We offer programs designed to help public and community organisations improve the services they provide. We use established improvement methods to give people the skills and knowledge they need to make on-going and sustainable progress. A collaborative approach is often used to share skills and knowledge with large numbers of people.
The methods IFA use bring together the systematic transfer of knowledge, the creation of an environment that facilitates the uptake of ideas and an infrastructure for the spreading of this knowledge, resulting in systems change. IFA measures this improvement with effective on-line reporting systems. IFA services include:
- Running multi-agency improvement programs producing rapid, whole system change to benefit service providers and their clients
- Tailoring improvement activities and programs to suit the needs of community services and their users
- Providing quality improvement skills training for a range of professionals, frontline staff and service users
- Implementing highly effective systematic methods of spreading and measuring continuous quality improvement
- Providing quality improvement techniques to reduce inequalities and support the development of communities
- Transferring knowledge and skills to frontline staff
- Providing expertise in applying quality improvement techniques to small/ large system change through the use of the collaborative methodology and a range of other quality improvement techniques
- Working with government departments to support improvement in community services
- Tailoring quality improvement techniques to reduce inequalities and support the development of communities
Our approach goes beyond simply showing or telling people about good practice. IFA helps front-line professionals, patients and community members to put these improvements into practice themselves. It is not about telling people what should be done, but showing them how it can be done.
Please contact our office on (08) 8422 7400 for any further enquiries about the services of IFA
