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Resources
To access any of the below resources, simply click on the highlighted links to download the PDF. For more information, contact IF.
Brochures and Fact Sheets:
Improvement Foundation Corporate Brochure
What is Quality? Factsheet
What is Quality Improvement? Factsheet
Quality Improvement Skills Program Brochure
Continuous Quality Improvement Workshops Brochure
Quality Improvement Tools Booklet
IF have developed a Quality Improvement (QI) Tools booklet, which is available for purchase. The QI Tools Booklet includes the Model for Improvement as well as many other useful quality improvement tools which can be applied to problem-solving and decision making activities. A suite of creativity tools are also included.
The booklet offers step-by-step instructions on how to use over 12 different QI tools including; Brainstorming, Random Word, Cause & Effect, Process Mapping and Forcefield Analysis.
The booklet costs $20.00 (+ GST, postage and handling). If you would like a copy please contact IF via email: workshops@improve.org.au or phone (08) 8422 7400.
Last Updated 27 October 2011
What is the Model for Improvement?
The Model for Improvement provides a framework for developing, testing and implementing changes. It helps to break down a change effort into small, manageable chunks which are then tested to ensure that things are improving and that no effort is wasted. It is always worth remembering that while every improvement is certainly a change, every change is not an improvement.
The Model for Improvement consists of two equal parts; the first part, the “thinking part”, consists of three fundamental questions to guide improvement work:
- What are we trying to accomplish?
- How will we know that a change is an improvement?
- What changes can we make that will result in an improvement?
For more information about the Model for Improvement visit: http://apcc.org.au/about_the_APCC/the_model_for_improvement/
What is the Collaborative Methodology?
Adapted from the Institute of Healthcare Improvement’s Breakthrough Series Collaborative methodology, in the Australian context, the Collaborative methodology is used as a framework for the APCC Program. This methodology has been applied to a wide range of management challenges. Originally applied to healthcare systems in the USA, it has since been adopted in other countries, including the UK, Scotland, Canada and New Zealand.
The Collaborative methodology is proven to be highly effective in achieving large scale systems change and demonstrating measurable outcomes. It provides a generic quality improvement model that can be applied to achieve incremental, rapid and locally relevant improvements across a broad range of clinical and practice business issues.