Continuous Quality Improvement Workshops
IF has specially designed one-day Continuous Quality Improvement (CQI) Workshops that provide a broad understanding of CQI, through easy to manage one-day workshops. Our workshops are informal, interactive and well balanced with theory and activity, helping to get results.
Participants can choose to attend just one CQI workshop, or to develop further skills, work their way through all four.
Each CQI Workshop is aligned with units in the nationally recognised Certificate IV in Frontline Management (BSB40807). So by successfully completing the activities and assessments required for each unit, participants can work their way towards this qualification.
IF delivers four types of one-day CQI Workshops. Click on the workshop name below to find out more:
Who can participate?
Any individual who wants to make improvements within their local setting can take part in these workshops. An organisation can choose to send one staff member or a group of staff, to any of the CQI Workshops, or we can create customised workshops for your organisation.
See below for more information about CQI Workshops:
- Cert IV in Frontline Management
- CQI Workshops (Download Brochure)
- Register your interest for a CQI Workshop
- Customised Workshops
If you want to know more:
Email: workshops@improve.org.au
Phone: 08 8422 7400 Toll Free: 1800 771 522
The Improvement Foundation is a Registered Training Organisation (RTO).
RTOs are registered by Australian state and territory authorities to delivernationally recognised training.
For more information about IF policies and procedures click here.
Last Updated 27 October 2011
What is the Model for Improvement?
The Model for Improvement provides a framework for developing, testing and implementing changes. It helps to break down a change effort into small, manageable chunks which are then tested to ensure that things are improving and that no effort is wasted. It is always worth remembering that while every improvement is certainly a change, every change is not an improvement.
The Model for Improvement consists of two equal parts; the first part, the “thinking part”, consists of three fundamental questions to guide improvement work:
- What are we trying to accomplish?
- How will we know that a change is an improvement?
- What changes can we make that will result in an improvement?
For more information about the Model for Improvement visit: http://apcc.org.au/about_the_APCC/the_model_for_improvement/
What is the Collaborative Methodology?
Adapted from the Institute of Healthcare Improvement’s Breakthrough Series Collaborative methodology, in the Australian context, the Collaborative methodology is used as a framework for the APCC Program. This methodology has been applied to a wide range of management challenges. Originally applied to healthcare systems in the USA, it has since been adopted in other countries, including the UK, Scotland, Canada and New Zealand.
The Collaborative methodology is proven to be highly effective in achieving large scale systems change and demonstrating measurable outcomes. It provides a generic quality improvement model that can be applied to achieve incremental, rapid and locally relevant improvements across a broad range of clinical and practice business issues.