Customised Workshops
We can work with you to customise quality improvement workshops specifically for your organisation or group. Our highly interactive customised workshops are tailored to your group's specific needs and levels of expertise. We have designed and conducted private workshops for private and public organisations, government departments, community and health services and more. Our customised workshops are flexible and can be delivered to groups of between five and 60 people through half-day, full day or two day sessions
If you have a need – we have a solution!
All customised private workshops include:
- Detailed handouts
- An in-depth program
- Interactive demonstrations and hands-on activities using appropriate resources, tools and techniques
- Access to our online web based reporting system (web portal) to highlight our data and reporting capabilities
- Learning outcomes
- As a registered training organisation, IF can align customised workshops with units in the nationally recognised Certificate IV in Frontline Management (BSB40807). By successfully completing the activities and assessments required for each unit you can work your way towards this qualification.
Customised workshops can be held at your own office or facilities, with refreshments and meals provided by you as required, or for smaller groups we offer the use of our training rooms. IF has also presented a number of Quality Improvement Masterclasses within national conferences. To find out more about Masterclasses and to learn about what we've done in the past, click here.
Contact us today to find out how we can work with you to plan a customised quality improvement workshop.
Email: workshops@improve.org.au or phone: 08 8422 7400.
Last Updated 09 November 2011
What is the Model for Improvement?
The Model for Improvement provides a framework for developing, testing and implementing changes. It helps to break down a change effort into small, manageable chunks which are then tested to ensure that things are improving and that no effort is wasted. It is always worth remembering that while every improvement is certainly a change, every change is not an improvement.
The Model for Improvement consists of two equal parts; the first part, the “thinking part”, consists of three fundamental questions to guide improvement work:
- What are we trying to accomplish?
- How will we know that a change is an improvement?
- What changes can we make that will result in an improvement?
For more information about the Model for Improvement visit: http://apcc.org.au/about_the_APCC/the_model_for_improvement/
What is the Collaborative Methodology?
Adapted from the Institute of Healthcare Improvement’s Breakthrough Series Collaborative methodology, in the Australian context, the Collaborative methodology is used as a framework for the APCC Program. This methodology has been applied to a wide range of management challenges. Originally applied to healthcare systems in the USA, it has since been adopted in other countries, including the UK, Scotland, Canada and New Zealand.
The Collaborative methodology is proven to be highly effective in achieving large scale systems change and demonstrating measurable outcomes. It provides a generic quality improvement model that can be applied to achieve incremental, rapid and locally relevant improvements across a broad range of clinical and practice business issues.